Welcome to MarieAsh ,
In order to properly service you we've put together a few policy's and guide lines listed below. When scheduling an appointment it is an important that each style is scheduled accordingly to ensure enough time for your stylist to complete the service. If there is an additional service that you would like to be added, it needs to be discussed with your stylist before your appointment date or before your stylist get started. Services will begin and end on time as a courtesy to the next guest.15 MINTUE GRACE PERIODWe absolutely understand that every once in a while things happens and being late is unavoidable however, we set forth a reasonable 15 minute grace period before your appointment is cancelled for the day and is due for rescheduling. This can possibly result in a cancellation fee. At MarieAsh, we like to ensure that everyone time is respected and each appointment is treated fairly.
CANCELLATIONSCancellations must be made 24 hours prior to the appointment time. Missing an appointment, cancelling or rescheduling an appointment within 24 hours will result in a cancellation fee of $30. When you reserve an appointment with us, we reserve that time and make that time slot exclusively yours. If you arrive late to your appointment you can either have your service in the time remaining or reschedule. If you choose to have your service in the time remaining, you will be charged the full service fee. If you choose to reschedule, you will be charged 50% of the original reserved service. REFUND POLICIESAll service sales and gift card sales are final. ( NO Exceptions)DEPOSITSAll new clients are required to put down a deposit prior to their first scheduled service. Deposits are half of the total amount of your scheduled first appointment and the remaining balance is due at the end of the service. Once your official first appointment is completed you are more then welcome to reschedule with your stylist or on our online booking system. Www.vagaro.com a deposit will not be required after your first appointment UNLESS ....You've cancelled serval appointments Your service is over $300Or.....You experienced no show fee Form can be signed on website